Privacy Policy

Relief Pest Control
A registered business name of SNH Ventures Inc.
Effective Date: May 1, 2026

Relief Pest Control respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, how we share it, and your rights regarding your data.

✅ 1. Information We Collect

We may collect the following types of personal information:

• Full name
• Email address
• Phone number
• Property address or service location
• Mailing address, if applicable
• Pest issue details
• Appointment details
• Inquiry details
• Communication preferences
• IP address
• Browser type
• Device information
• Cookies and tracking data

✅ 2. How We Use Your Information

We use collected information to:

• Schedule and manage appointments
• Provide pest control services
• Respond to quote requests and inquiries
• Provide customer support
• Send reminders and service notifications
• Send marketing communications with consent
• Improve website performance
• Maintain customer records
• Comply with legal obligations

We do not use personal information for purposes beyond those stated without additional consent.

✅ 3. SMS and Communication Consent

By submitting your phone number through our forms, website, quote requests, booking requests, or other communication channels, you expressly consent to receive communications from Relief Pest Control.

• SMS messages
• Phone calls
• Appointment reminders
• Service notifications
• Quote follow-ups
• Customer support messages
• Marketing messages
• Automated messages
• Pre-recorded messages
• AI-assisted communications

✅ 4. Mobile Information Sharing Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

All categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, except as required to provide the messaging service, comply with law, or protect our legal rights.

✅ 5. Cookies and Tracking Technologies

We may use cookies and similar technologies to:

• Analyze website traffic
• Improve website functionality
• Enhance user experience
• Measure marketing performance

You may disable cookies through your browser settings.

✅ 6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from:

• Unauthorized access
• Disclosure
• Alteration
• Misuse

However, no system is 100% secure.

✅ 7. Data Sharing

We do not sell, rent, or trade personal information.

Information may be shared with trusted service providers such as CRM platforms, hosting providers, communication platforms, payment processors, analytics tools, or appointment management systems strictly for operational purposes and under confidentiality obligations.

We may also disclose information if required by law.

✅ 8. Data Retention

We retain personal information only as long as necessary to:

• Provide services
• Manage customer relationships
• Comply with legal requirements
• Resolve disputes
• Enforce agreements

✅ 9. Your Rights

You may request to:

• Access your personal information
• Correct your personal information
• Request deletion of your information
• Withdraw communication consent
• Opt out of marketing communications
• Ask questions about how your data is used

To exercise your rights, contact us at: [email protected]